Job Description:
Reports to the Director of User Experience and Product Research within the Consumer Insight Group at The New York Times. The New York Times is seeking an experienced User Experience researcher to support a series of new product initiatives. This is a full-time position based in the New York Times office in midtown Manhattan.
Responsibilities:
- Play a leadership role in driving a user-centered design process for new products, working closely with designers, product managers, engineers and editorial staff
- Develop research strategies throughout the product lifecycle, from conception to launch and ongoing product optimization
- Conduct ongoing user experience research studies, including but not limited to usability testing, ethnographic interviews and online surveys
- Work with analytics data, syndicated research, A/B testing and other quantitative sources to develop hypotheses for further research
- Analyze and synthesize research results, delivering actionable insights to improve the user experience of products currently under development
- Explore and adapt new research methodologies as appropriate
Requirements:
- At least 5 years of experience leading UX research efforts in a product development organization
- Demonstrated expertise with usability testing, contextual inquiry, heuristic evaluation, card sorting, and survey design. Familiarity with Net Promoter Score methodology.
- Familiarity with Web analytics and A/B testing
- BS/BA, Master’s or PhD in Human-Computer Interaction, Anthropology, Psychology, Computer Science or related field, or equivalent professional experience
- Experience with a variety of research methods and proven ability at articulating the value and ROI on research efforts
- Strong project management and decision-making skills
- Strong oral and written communications skills
- Strong interpersonal and presentation skills
- Self-confidence, and the ability to work autonomously and effectively in a matrixed organization
J2W:DIC
Company Information:
The New York Times Company (NYSE: NYT) is a global media organization dedicated to enhancing society by creating, collecting and distributing high-quality news and information. The company includes The New York Times, International New York Times, NYTimes.com, INYT.com and related properties. It is known globally for excellence in its journalism, and innovation in its print and digital storytelling and its business model. Follow news about the company at @NYTimesComm.
EEO Statement:
The New York Times Company is an equal employment opportunity employer, and does not discriminate on the basis of race, color, religion, gender, sexual orientation, marital status, age, disability, national origin, citizenship or any other protected characteristic. The New York Times Company is committed to diversity in its most inclusive sense.
Reports to the Director of User Experience and Product Research within the Consumer Insight Group at The New York Times. The New York Times is seeking an experienced User Experience researcher to support a series of new product initiatives. This is a full-time position based in the New York Times office in midtown Manhattan.
Responsibilities:
- Play a leadership role in driving a user-centered design process for new products, working closely with designers, product managers, engineers and editorial staff
- Develop research strategies throughout the product lifecycle, from conception to launch and ongoing product optimization
- Conduct ongoing user experience research studies, including but not limited to usability testing, ethnographic interviews and online surveys
- Work with analytics data, syndicated research, A/B testing and other quantitative sources to develop hypotheses for further research
- Analyze and synthesize research results, delivering actionable insights to improve the user experience of products currently under development
- Explore and adapt new research methodologies as appropriate
Requirements:
- At least 5 years of experience leading UX research efforts in a product development organization
- Demonstrated expertise with usability testing, contextual inquiry, heuristic evaluation, card sorting, and survey design. Familiarity with Net Promoter Score methodology.
- Familiarity with Web analytics and A/B testing
- BS/BA, Master’s or PhD in Human-Computer Interaction, Anthropology, Psychology, Computer Science or related field, or equivalent professional experience
- Experience with a variety of research methods and proven ability at articulating the value and ROI on research efforts
- Strong project management and decision-making skills
- Strong oral and written communications skills
- Strong interpersonal and presentation skills
- Self-confidence, and the ability to work autonomously and effectively in a matrixed organization
J2W:DIC
Company Information:
The New York Times Company (NYSE: NYT) is a global media organization dedicated to enhancing society by creating, collecting and distributing high-quality news and information. The company includes The New York Times, International New York Times, NYTimes.com, INYT.com and related properties. It is known globally for excellence in its journalism, and innovation in its print and digital storytelling and its business model. Follow news about the company at @NYTimesComm.
EEO Statement:
The New York Times Company is an equal employment opportunity employer, and does not discriminate on the basis of race, color, religion, gender, sexual orientation, marital status, age, disability, national origin, citizenship or any other protected characteristic. The New York Times Company is committed to diversity in its most inclusive sense.